PhD. in Frustration

So you wander into work a whopping 2 minutes before your shift begins. I've had one of the longest shifts known to mankind, thanks to a major power outage with temperatures dropping below 9 degrees and a million old folks living in a tiny community. I'm dying to go home--one more call about what am I going to do to fix the temperatures/turn on the power/open an emergency shelter/handle other calls to those who are stupid enough not to know that half the town is without power and therefore all the pipes in the powerless part of town are about to freeze and nobody will make it through the night due to the cold, and I'm going to tell everyone just how much I really DO NOT CARE about their problems unless their lives are in serious immediate danger. I have spent hours holding hands, reassuring the elderly that we love them (and I normally do), trying to interpret weather forecasts, being yelled at by almost every citizen because I'm not the electrician myself, fighting with the utility company about how long this will last, arguing with the Emergency Management Coordinator about what his job entails, and preparing for emergency shelters and door to door evacuations of around 10 streets and up to 100 homes, just to have the night end with you meandering through the door sighing like your life sucks.

You stare at me as I answer another call for service at the exact minute your arse is supposed to be in the seat answering the phone, but since you didn't show up in time for me to log off, I'm the only one who can answer the bleeping phone. You can't believe I won't get out of your way. I finish the call, dispatch an officer, and try to brief you.

You announce that you don't know what I'm talking about, and then ask questions that had you a)shown up in time to be briefed or b)listened as I briefed you (in between phone calls, radio traffic, and trying to get out of your way), you'd know the bleeping answer to without me having to repeat everything twice.

You throw a fit because you and I are scheduled for training 6 weeks from now and may have to share a hotel room--not a bleeping bed, but a freaking ROOM--for 1 night and threaten not to go to the training. I want to say "good, don't go." You then proceed to tell me that I don't know when MY licenses expire or when MY certifications are in danger when you're the moron without a clue. I've been the blasted one in charge with keeping track of everyone's licenses, certificates, schedules, OT, training. I'm not an idiot. We're ranked the same. You are no better than me. I know my crap forwards and backwards and inside out. In fact, the mere fact that you apparently are threatened that I MIGHT know more than you should indicate to you that I'm not an idiot.

And you wonder why I understand when other people get frustrated with you? Holy crap. This isn't rocket science. But if it were, today I'd say I earned my PhD.